FAQ'S

Collapsible content

What makes your soap “natural”?

Our soaps are considered natural because every ingredient we use is either naturally occurring or naturally derived. From plant-based oils and butters to clays, botanicals and essential oils, each component comes from nature rather than synthetic chemicals. We never use artificial fragrances, colours or preservatives—ensuring every bar stays true to its natural origins.

Why is natural soap better for my skin?

Natural soap preserves the beneficial properties of its ingredients, providing your skin with essential nutrients without harsh chemicals. Rich in moisturising oils and butters such as shea and avocado, our soaps help keep your skin soft and hydrated—unlike many commercial soaps that can strip away its natural oils.

Is your soap suitable for sensitive skin?

Yes. Our soaps are made with gentle, non-irritating ingredients, free from synthetic fragrances and harsh chemicals. This makes them an excellent choice for sensitive skin. We also use nourishing oils such as avocado and hemp, known for their soothing properties.

Why do your soaps have natural colour?

We use natural colourants such as turmeric, alfalfa and mineral-rich clays. These not only give our soaps a beautiful, earthy appearance but can also provide added skin benefits, including anti-inflammatory and antioxidant properties—without relying on artificial dyes.

What’s the difference between cold process soap and regular soap?

Cold process soap is made by carefully combining oils and lye, which naturally saponify (turn into soap) at room temperature. This traditional method preserves the nutrients in the oils and retains glycerine, which helps keep your skin moisturised. Each bar is handmade and cured for several weeks, creating a gentler, longer-lasting soap. Commercial soaps, by contrast, often lose these natural benefits during production.

Do your soaps contain any preservatives?

No. Our soaps are made entirely from natural ingredients and contain no artificial preservatives. The natural oils in our recipes help maintain shelf life without the need for synthetics.

How long will the soap last?

Neuri soaps are designed to last impressively well. With daily showers, one bar will typically see you through around two weeks, and if used mainly for handwashing it can easily last four to five weeks or more. To get the very best out of your bar, keep it in a dry, well-ventilated place between uses—a draining soap dish will help it stay firm and last even longer.

Can I use your soaps on my face?

Yes. Many of our customers use Neuri soaps for both face and body. The gentle, moisturising formula makes them suitable for most skin types, including dry and sensitive skin. We do, however, recommend avoiding the eye area, as with any soap. If your skin is particularly delicate, it’s best to carry out a patch test before full use.

Are your soaps vegan and cruelty-free?

Absolutely. All Neuri soaps are 100% vegan and cruelty-free. We use only plant-based ingredients and never test on animals. Our ethical commitment runs through every stage of production, ensuring our soaps are kind to both your skin and the planet.

What’s the benefit of using essential oils in your soaps?

Essential oils do more than add natural fragrance—they also bring therapeutic benefits. For example, lavender can calm and relax, bergamot can uplift, and frankincense can ground and balance. These natural oils enrich your skincare routine, helping to soothe inflammation, encourage relaxation and nourish the skin.